Job Summary
A software company is seeking a Remote Customer Success Manager.
Core Responsibilities Include:
- Leading and managing a team of Employee Experience Specialists
- Streamlining processes and creating best practices
- Supporting customer engagement strategy and integrated communications plan
Position Requirements Include:
- Willingness to travel
- Proven ability to lead outstanding teams and build scalable, enabling processes
- Strong project management, account portfolio planning, and prioritization skills
- Confidence to be an honest advocate, willing to push back when needed