Remote Customer Success Manager

Location: Washington

Compensation: To Be Discussed

Staff Reviewed: Thu, Jan 21, 2021

This job expires in: 30 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A security and IT operational analytics company is searching for a person to fill their position for a Remote Customer Success Manager.

Core Responsibilities Include:

  • Analyzing customers requirements and promote the highest value application
  • Assisting in assessing customer needs and coordinate high-value services
  • Leading and facilitating new customer’s initial onboarding and introduction

Must meet the following requirements for consideration:

  • Four-year college degree
  • Effective communication skills, both verbal and written
  • Ability to multitask in a fast-paced environment
  • Excellent attention to detail
  • Demonstrated ability to work flexibly, both with independent initiative and judgment
  • Experience with project management

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