Remote Customer Success Manager

Location: Eastern Time

Compensation: To Be Discussed

Staff Reviewed: Wed, Apr 21, 2021

This job expires in: 8 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

An IT and cybersecurity company is searching for a person to fill their position for a Remote Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Managing the client relationship and customer success
  • Serving as the client’s advocate and expert in aligning solutions with client needs
  • Fostering a strategic relationship with the client for future growth and opportunities

Qualifications for this position include:

  • Broad cyber security experience
  • Customer first mindset
  • Strong communication skills for collaboration with tactical client members and management teams
  • Account management experience
  • Proven ability to partner with and influence C-Level Executives at enterprise clients
  • Previously supported a book of 40+ clients

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