Job Summary
An IT and cybersecurity company is searching for a person to fill their position for a Remote Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Managing the client relationship and customer success
- Serving as the client’s advocate and expert in aligning solutions with client needs
- Fostering a strategic relationship with the client for future growth and opportunities
Qualifications for this position include:
- Broad cyber security experience
- Customer first mindset
- Strong communication skills for collaboration with tactical client members and management teams
- Account management experience
- Proven ability to partner with and influence C-Level Executives at enterprise clients
- Previously supported a book of 40+ clients
