Job Summary
A telecommunications company needs applicants for an opening for a Remote Customer Success Manager.
Core Responsibilities Include:
- Proactively engage Elite and Enterprise accounts and develop compelling solution use-cases
- Collaborate with Sales Executives on defining the strategy and vision for key customers
- Partner with Elite Care and Service Delivery to prioritize issues
Must meet the following requirements for consideration:
- Customer relationship skills and a solution focus
- Experience in expanding adoption at enterprise customers
- Understanding of value drivers in recurring revenue business models
- Understanding of the SD-WAN and UCaaS product suites and roadmap
- Data and technology orientation
- Technical ability to speak to customers
