Job Summary

A data-centric services and technology solutions company has a current position open for a Remote Technology Solutions Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

• Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude
• Provide proactive strategy with their assigned customer accounts
• Work with customers to ensure they are leveraging WordPress effectively and finding value in our services

Position Requirements Include:

• Bachelor's degree or 4+ years of military active duty, and 1-3 years of experience in a customer-facing role, such as Customer Success, Customer Support or Account Management
• Minimum 2 years of WordPress experience
• Proficiency with MS Office
• Experience with collaboration tools, such as Slack, MS Teams, Google Apps, etc
• Possess strong phone, written and verbal communication skills with excellent presentation skills
• Confident, high energy, self-motivated and a true team player