Job Summary

A SaaS startup needs applicants for an opening for a Remote Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

• Act as primary point of contact between Sendlane and its high-tier customers post-implementation
• Monitor and analyze customer's usage of application with an eye towards driving deeper platform adoption
• Collaborate with customers to determine their needs

Required Skills:

• You are quick as a whip, both in pace and smarts
• Analytical by nature, you excel in problem-solving and identifying issues before they arrive
• You do things fast and you do them well
• Great communication skills
• You give everything you do 110%