Job Summary
A software technology company that has developed a cloud-based software platform has an open position for a Remote Customer Success Manager.
Core Responsibilities Include:
- Managing a book of business worth ~$2M in ARR (~70 accounts)
- Building and maintaining senior-level relationships with customer accounts
- Analyzing user engagement data, identify actionable insights, and report regularly on KPIs
Applicants must meet the following qualifications:
- 3+ years of relevant experience managing multiple accounts with a proven track record of success
- Excellent problem-solver, quick thinking, and adaptable
- Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
