Remote Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Apr 26, 2022

Job Summary

A software development company has an open position for a Remote Customer Success Manager.

Must be able to:

  • Manage individual performance
  • Deliver results across team KPIs and org level OKRs
  • Identify and implement process-improvement opportunities

Qualifications Include:

  • 2+ years of experience managing a team
  • Experience implementing a scaled (tech touch or low touch) onboarding or account management program
  • Experience with a customer success CRM such as Gainsight or Totango
  • Solutions-oriented with strong problem solving skills

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