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Remote Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Apr 29, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A digital connection programs provider is in need of a Remote Customer Success Manager.

Core Responsibilities of this position include:

  • Leading and participating in touchpoints that drive product adoption
  • Facilitating customer success plans and QBRs with decision-makers to drive adoption and growth

Required Skills:

  • 5+ years of experience in a customer success, account management, or other customer-facing role
  • 2+ years of experience as a customer success manager working with organizations of 500+ employees
  • Experience with B2B SaaS and using Slack in a professional setting
  • Proven track record of successfully managing customer relationships and owning the renewal process

COMPLETE JOB DESCRIPTION

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