Remote Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, May 18, 2022

Job Summary

A software company is searching for a person to fill their position for a Remote Customer Success Manager.

Must be able to:

  • Build out and execute best practices like success plans, QBRs, and annual reviews
  • Utilize and monitor customer usage trends and feedback
  • Build strong relationships and carry value-driven conversations with our customers on a regular cadence

Required Skills:

  • Startup SAAS Experience 1-2 years
  • Excellent verbal and communication skills
  • Strong organization skills, data hygiene, and experience using a CRM
  • Demonstrated consistent achievement of key metrics: Retention, Expansion, and Customer Feedback
  • You are excited about being held accountable for your successes and failures

COMPLETE JOB DESCRIPTION

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