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Remote Customer Success Manager in Alpharetta

Job is Expired
Location: Georgia
Compensation: To Be Discussed
Staff Reviewed: Sat, Sep 18, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software company is searching for a person to fill their position for a Remote Customer Success Manager in Alpharetta.

Core Responsibilities Include:

  • Developing a trusted advisor relationship with company champions within customer organizations
  • Being a recognized subject matter expert (SME) and consultant in the practical application of the company solution
  • Working in conjunction with the Account Management team for renewal, upsell, and growth opportunities

Required Skills:

  • Bachelor’s degree or 2-5 years of Contact Center and/or Workforce Management experience
  • Experience interfacing with customers, sales, consulting services and executive management
  • Experience with success management, business consulting, relationship management, program management

COMPLETE JOB DESCRIPTION

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