Remote Customer Success Manager in Atlanta

Location: Georgia

Compensation: Salary

Staff Reviewed: Tue, Jan 05, 2021

This job expires in: 15 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A criminal justice technology company needs applicants for an opening for a Remote Customer Success Manager in Atlanta.

Must be able to:

  • Manage customer 360-degree (C360) view and ensure stakeholders have insightful data at the right time
  • Execute successful customer onboarding and implementation, including product, network, and license set-up
  • Be the trusted partner for the customer on product features and functionality

Qualifications for this position include:

  • Experience in a customer facing role providing exceptional customer service
  • Technical account management skills and the ability to speak to technical functionality of a product
  • Excellent verbal and written skills, with sufficient mobile device literacy to talk to the product capabilities
  • Excellent teamwork skills
  • Highly organized and ability to multi-task
  • Self-driven and proactive

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