Job Summary

An educational services provider is seeking a Remote Customer Success Manager in Des Moines.

Core Responsibilities Include:

• Ensuring contract and account plan deliverables are met
• Educating customers about new products and services as well as developing and delivering webinars
• Meeting and exceeding assigned targets for renewals, sales expansion opportunities, and strategic objectives

Must meet the following requirements for consideration:

• Ability to travel up to 25% of the time
• Proficiency in Microsoft Office products
• Experience developing account strategy, building client relationships, and cultivating new business opportunities required
• Excellent presentation skills; ability to conduct engaging presentations in person and remotely
• Strong passion for exceeding customer expectations
• Demonstrated ability to expand business with existing customers