Remote Customer Success Manager in Philadelphia

Job Summary

A telecommunications company is in need of a Remote Customer Success Manager in Philadelphia.

Core Responsibilities Include:

• Engaging current and past customers through phone calls, emails and LinkedIn
• Developing revenue from current and past customers by establishing workflow touch points
• Sending a required set number of emails a week to customers and prospects

Required Skills:

• College degree
• Proficiency in Windows, iOS, and Android operating systems
• Experience using Project management software to track your project and tasks, ConnectUs uses Asana
• Minimum of 2 years experience in Inside Sales
• Experience using Document creation software for reporting and analysis, ConnectUs uses Word and Google Suite
• love for new technology and learning new software tools