Remote Customer Success Manager in San Francisco

Job Summary

A software company has an open position for a Remote Customer Success Manager in San Francisco.

Core Responsibilities Include:

• Collaborating with the sales team on account strategy development
• Creating a joint success plan with customers
• Driving adoption of company products

Required Skills:

• Committed to delivering outstanding customer service
• Demonstrates high-level problem solving and analytical skills
• Excellent listening, communication and presentation skills
• Strong relationship building skills both internally and externally
• Able to navigate and effectively manage business successfully in a matrix organization
• Ability to nurture innovation and create an environment that encourages positive risk taking