Job Summary
A recruiting technology company is filling a position for a Remote Customer Success Manager in San Francisco.
Individual must be able to fulfill the following responsibilities:
- Drive engagement and adoption and foster enthusiastic, passionate customers
- Own customer satisfaction, retention, and expansion
- Proactively identify and lead team process improvements
Must meet the following requirements for consideration:
- 2+ years of relevant work experience
- Excellent verbal and written communication skills
- Previous B2B SaaS and enterprise software experience
- Creative, resourceful, detail-oriented, and well-organized
- Passionate about providing an exceptional customer experience