Job Summary

A manufacturing efficiency platform provider needs applicants for an opening for a Remote Customer Success Manager in San Luis Obispo.

Individual must be able to fulfill the following responsibilities:

• Help analyze our customers' problems and assist them in adopting strategies to solve for those issues
• Meet and strive to exceed monthly expansion and churn goals
• Maintain excellent knowledge of our products and services in order to understand the customer’s needs

Required Skills:

• A minimum of 3 years in a customer-facing role
• A self-starter who has great communication skills and can work independently
• Positive attitude
• Eagerness to learn and improve your skill set
• Strong emotional intelligence with empathy and understanding
• All other requirements necessary for this position