Remote Customer Success Operations Analyst

Job Summary

A data technology and marketing firm is searching for a person to fill their position for a Remote Customer Success Operations Analyst.

Core Responsibilities of this position include:

• Identifying opportunities for optimizations in existing processes
• Tracking key data and maintain our reporting processes
• Working with internal front and back-office departments to resolve open items

Qualifications Include:

• Bachelor's Degree in Business Administration or Finance or equivalent experience
• 3-5 years of relevant work experience
• At least 2+ years of Operations experience
• Salesforce Administrator Certification (ADM 201) or equivalent experience
• Deep understanding of finance, operations, product, marketing and how these functions relate to and impact sales