Job Summary

A software development company needs applicants for an opening for a Remote Customer Success Operations Director.

Core Responsibilities of this position include:

• Working with leadership to define, launch and drive strategic and operational initiatives
• Creating and/or managing data/insights dashboards
• Supporting the development and presentation of the business outcomes to stakeholders

Required Skills:

• 5+ years of experience in a Customer Success or Business Operations role
• Strong Program and Project Management skills
• Experience managing teams responsible for a broad scope of work
• Experience owning Executive-Level reporting deliverables
• Proficient working in Microsoft Excel/PowerPoint and other business systems
• Experience leading through direct and indirect reporting relationships