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Remote Customer Success Platform Customer Success Manager

Job is Expired
Location: West, Central
Compensation: To Be Discussed
Staff Reviewed: Fri, Oct 01, 2021
Job Category: Account Management
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology solutions provider is seeking a Remote Customer Success Platform Customer Success Manager.

Candidates will be responsible for the following:

  • Overseeing the West & Central CSM team
  • Providing direct coaching and mentorship to your team
  • Effectively capacity planning + recruiting top-talent

Qualifications for this position include:

  • 2+ years of people management experience
  • 5+ years in a client-facing, pre or post-sales role
  • Has overseen both “tech touch” + “high touch” customer experience motions
  • Proven track record of leading teams to exceed their goals
  • High level of comfort speaking with executives externally (customer) and internally

COMPLETE JOB DESCRIPTION

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