Remote Customer Success Representative

Job Summary

A company is looking for a Customer Success Representative - Remote.

Key Responsibilities

• Provide accurate, timely, and professional service on all customer interactions
• Respond to inbound calls and emails from customers and internal partners
• Assist with order inquiries, product information, and issue resolution throughout the order process

Required Qualifications

• High School Diploma or GED required
• 1-2 years of customer service experience, preferably in a call center or fast-paced support environment
• Proficiency in Microsoft Outlook and Word
• Familiarity with customer relationship management (CRM) systems preferred
• Must be located in specified states for residency requirements