Remote Customer Success Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Jul 22, 2021

This job expires in: 26 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software company has a current position open for a Remote Customer Success Representative.

Core Responsibilities of this position include:

  • Introducing the customer to the various resources available to them
  • Engaging with internal teams and maintain regular contact with customers to support them in the optimization of their Infor applications to achieve their business goals
  • Facilitating communication between the customer and company to ensure smooth interactions and a happy customer

Position Requirements Include:

  • Bachelor’s Degree or equivalent experience
  • 2+ years’ experience working in a service or support capacity within the software or high-tech industry
  • Industry knowledge and experience in a plus
  • Excellent written/verbal communication and presentation skills
  • Excellent analytical, time management and organizational skills to manage multiple tasks simultaneously
  • Ability to respond quickly to changing demands and market conditions

COMPLETE JOB DESCRIPTION

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