Job Summary

A venture production studio has an open position for a Remote Customer Success Specialist.

Core Responsibilities of this position include:

• Creating policies and procedures that optimize the customer experience
• Providing technical support to our customers and training when necessary
• Educating customers on the flexibility and capabilities of blockchain-based accounting platform

Must meet the following requirements for consideration:

• 6+ years of experience in a customer facing role
• Proficient in Microsoft Office Suite, specifically Excel and PowerPoint
• Knowledge of customer service practices
• Technical aptitude and ability to learn software programs
• Strong attention to detail
• Highly organized with the ability to work multiple projects simultaneously