Remote Customer Success Specialist

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 16, 2021

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A real estate software company has an open position for a Remote Customer Success Specialist .

Must be able to:

  • Audit closed deals to ensure that it’s aligned with underwriting guidelines
  • Gather data from inbound communications to help inform business decisions regarding how to improve our customer service processes
  • Work with renters, brokers and leasing offices to close deals and drive revenue

Position Requirements Include:

  • Excellent oral and written communication
  • Amazing customer service skills: positive attitude with an exceptional demeanor on the phone, over email, and in-person
  • Highly organized and detail oriented
  • Ability to work on a team with frequent, structured communication
  • Ability to work one weekend day per week, with one day off during the 5-day) work week

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