Remote Customer Success Strategist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Oct 08, 2020

This job expires in 8 days

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Bachelors

Job Summary

A privately-held healthcare technology solutions company is filling a position for a Remote Customer Success Strategist.

Individual must be able to fulfill the following responsibilities:

  • Establish and maintain strong relationships with assigned customers
  • Plan and develop optimization plans with customers
  • Advocate for the customer with product and technical teams

Must meet the following requirements for consideration:

  • 3-5 years’ experience in Healthcare IT, clinical, and/or customer support in healthcare services
  • Strong project and task management skills
  • 1-3 years’ experience managing complex, high profile customer accounts
  • Proficient in Microsoft Office products, especially Excel
  • Ability to pass a timed assessment test