Remote Customer Success Supervisor

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Mar 24, 2026

This job expires in: 9 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Management, Executive Level

Education Level: Bachelors

Job Summary

A company is looking for a Remote Supervisor, Customer Success.

Key Responsibilities

Oversee daily Customer Success operations, including case assignment and productivity metrics
Supervise Customer Success Specialists and ensure team performance management
Partner with various departments to resolve escalations and drive continuous improvement

Required Qualifications

3+ years of customer service experience in a healthcare insurance plan
2+ years of supervisory experience in a call center or service recovery environment
Strong knowledge of Medicare Managed Care
High school diploma or GED required; Bachelor's degree preferred
Proficiency in Excel, PowerPoint, SharePoint, and Power BI

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

BBB URL BBB URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...