Remote Customer Success Support Representative

Job is Expired
Location: Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Louisiana, Minnesota, Missouri, Montana, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Washington
Compensation: To Be Discussed
Staff Reviewed: Thu, Dec 03, 2020

Job Summary

An information technology company is searching for a person to fill their position for a Remote Customer Success Support Representative.

Core Responsibilities Include:

  • Leverage systems and tools to effectively and efficiently mine critical account data
  • Respond and prioritize requests
  • Implement digital, tech-touch workflows foronboarding customers

Qualifications Include:

  • Bachelor’s Degree in Business or equivalent work experience
  • 1+ years of work experience in a customer support role/ 3+ years of relevant working experience in the technical industry
  • Fundamental understanding of the Customer Success methodology and best practices
  • Strong written and verbal communication skills
  • Adept at finding answers on the spot and handling uncertainty

COMPLETE JOB DESCRIPTION

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