Job Summary
A business intelligence analysis software is filling a position for a Remote Customer Success Technical Account Manager in Denver.
Core Responsibilities of this position include:
- Managing all technical aspects between the business and associated partners and customers
- Managing customer relationships, in order to understand both immediate and upcoming requirements
- Guiding and advising customers on product release schedules and pertinent enhancements
Qualifications for this position include:
- Minimum 5 years’ experience as a TAM or Customer Success Manager
- Excellent knowledge of a variety of data platforms and products
- The ability to consult with our strategic customers through negotiation of amenable solutions
- Experience with working with global organizations
- Clear understanding of large scale company operating constraints
- Excellent communication skills (both written and verbal)