Job Summary

A software development company is searching for a person to fill their position for a Remote Customer Support Agent.

Individual must be able to fulfill the following responsibilities:

• Serve as an ambassador for the brand
• Effectively resolve customer enquiries day-to-day
• Compose thoughtful, personalized responses for a variety of customer requests

Position Requirements Include:

• You have 2+ years of experience in a similar role
• You are comfortable with computers, mobile devices
• You can effectively communicate technical processes
• Your curiosity, empathy, and logic make you an excellent troubleshooter
• You are resourceful and make every effort to get through a challenge