Remote Customer Support Associate

Job Summary

A company is looking for a Remote Customer Support Associate.

Key Responsibilities

• Handle inquiries related to orders, adjustments, product registrations, and general inquiries via multiple channels
• Navigate internal software applications to clarify customer needs and resolve issues
• Identify and report trends for improvements in products, services, and processes

Required Qualifications

• High School Graduate or GED
• Ability to achieve established quality, availability, and productivity objectives
• Commitment to ongoing personal development
• Ability to work productively both in a team environment and independently
• Solid multi-tasking and organizational skills