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Remote Customer Support Director

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Sun, Jan 17, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A financial and business services company needs applicants for an opening for a Remote Customer Support Director.

Candidates will be responsible for the following:

  • Maintaining an easy to use database of answers to common customer problems and questions
  • Hiring, training and management of the international customer support team
  • Driving the roadmap of our internal CRM and back-office tooling

Skills and Requirements Include:

  • 5+ years experience in a unicorn start up or tech company, and have built a customer support team
  • Are problem focused and have extreme attention to detail
  • Have foundational SQL skills and superior communication and presentation skills
  • You obsess around providing amazing customer support and service

COMPLETE JOB DESCRIPTION

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