Job Summary
A staffing company has a current position open for a Remote Customer Support Engineer.
Core Responsibilities Include:
- Resolving calls efficiently and effectively
- Working one-on-one with customers
- Providing a world-class customer experience
Position Requirements Include:
- Be well versed in current software support practices and tools
- Know how to write knowledge base articles and step by step guides
- +2 years as a front-line agent supporting software products
- Be open to learning multiple products across multiple technologies at the same time
- Have strong English oral and written communication skills
