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Remote Customer Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Sep 11, 2019
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company is searching for a person to fill their position for a Remote Customer Support Engineer.

Core Responsibilities Include:

  • Participating in daily ticket triage
  • Performing testing and analysis to evaluate the solution for the discrepancy/deficiency
  • Identifying and recommending product improvements

Skills and Requirements Include:

  • 3+ years experience in Systems Engineering / Administration
  • 2+ years experience with system and application services scripting
  • Strong written communications skills
  • Previous experience working in technical support
  • Passion for learning, collaborating with others and being an all-around customer advocate

COMPLETE JOB DESCRIPTION

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