Remote Customer Support Engineer

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Thu, Apr 15, 2021

This job expires in: 2 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company has an open position for a Remote Customer Support Engineer.

Must be able to:

  • Work with customer administrators, team members and development engineers to resolve technical issues
  • Work with customers at all levels of the organization to provide world class customer satisfaction
  • Provide feedback and recommendations to Engineering regarding trends and solutions to common classes of problems

Qualifications for this position include:

  • Excellent customer management skills in highly escalated situations
  • Exceptional operational and organization excellence
  • Excellent communication skills
  • Minimum 7 years technical support/customer service experience
  • Must be a highly motivated, enthusiastic team player, driven by delighting customers

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH