Remote Customer Support Hero

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Oct 21, 2019

This job expires in 3 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A social media management platform has a current position open for a Remote Customer Support Hero.

Candidates will be responsible for the following:

  • Respond to customers' and prospects' technical questions
  • Escalate complex customer requests
  • Test and report bugs to the development team

Qualifications Include:

  • Work in normal business hours for the Pacific timezone
  • 2-4 years experience working in a similar role
  • You have social media ecosystem knowledge