Remote Customer Support Hero

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Nov 18, 2019

Job Summary

A social media management platform has a current position open for a Remote Customer Support Hero.

Candidates will be responsible for the following:

  • Respond to customers' and prospects' technical questions
  • Escalate complex customer requests
  • Test and report bugs to the development team

Qualifications Include:

  • Work in normal business hours for the Pacific timezone
  • 2-4 years experience working in a similar role
  • You have social media ecosystem knowledge

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