Remote Customer Support Representative

Job Summary

A company is looking for a Customer Service Representative (Part-time).

Key Responsibilities

• Respond promptly to inquiries from medical practices and sales representatives via various communication channels
• Assist healthcare providers with the setup and troubleshooting of cardiac monitoring devices
• Maintain accurate documentation of customer interactions and collaborate with internal teams for issue resolution

Required Qualifications

• High school diploma or equivalent (Associate's degree preferred)
• 1-2 years of experience in a customer service or support role
• Proficiency in commonly used software (e.g., Microsoft Word, Excel, Outlook)
• Ability to learn and adapt to new software, platforms, and devices
• Healthcare or medical industry experience is a plus