Job Summary

A product research company is searching for a person to fill their position for a Remote Customer Support Representative.

Individual must be able to fulfill the following responsibilities:

• Answer customer questions as quickly and succinctly as possible
• Interact with customers using email, chat, phone, video calls, etc
• Meet all company and department specific targets for email inboxes

Qualifications for this position include:

• Polished communication skills both verbally and in writing.
• 2+ years experience in customer service
• Exceptional organization skills
• strong analytical skills to determine customer needs and to provide solutions to difficult requests