Remote Customer Support Representative

Job ID: Available for Members

Location: Hawaii

Compensation: Base+commission

Staff Reviewed: Fri, Oct 05, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time, Part Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A customer service provider has an open position for a Remote Customer Support Representative.

Individual must be able to fulfill the following responsibilities:

  • Identifying and escalating priority issues per client specifications
  • Interacting with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests
  • Representing clients in a positive, professional, and ethical manner

Qualifications for this position include:

  • Multitasking capabilities with ability to react quickly in a fast-paced environment
  • Knowledge of relevant software, computer applications, and related equipment or the ability to learn
  • Proper phone, chat, and email etiquette