Job Summary

A customer service provider has an open position for a Remote Customer Support Representative.

Individual must be able to fulfill the following responsibilities:

• Identifying and escalating priority issues per client specifications
• Interacting with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests
• Representing clients in a positive, professional, and ethical manner

Qualifications for this position include:

• Multitasking capabilities with ability to react quickly in a fast-paced environment
• Knowledge of relevant software, computer applications, and related equipment or the ability to learn
• Proper phone, chat, and email etiquette