Job Summary
An internet service provider is in need of a Remote Customer Support Representative in New York City.
Core Responsibilities of this position include:
- Answering questions about our service from people interested in our service
- Troubleshooting and solving issues reported by subscribers
- Managing billing and collections
Position Requirements Include:
- Superlative spoken and written communication skills
- Friendly, compassionate, and patient with customers
- Must be extremely well-organized
- Must be calm under pressure
