Remote Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (REMOTE) to provide support to customers in a healthcare setting.

Key Responsibilities

• Obtain billing documentation and maintain patient care for existing customers
• Conduct insurance verification and eligibility for services/products
• Communicate with patients, referral sources, and field management to address inquiries and concerns

Required Qualifications

• High school diploma or GED equivalent is required
• Experience with medical equipment is preferred
• Experience with medical billing practices and reimbursement is preferred
• Experience in healthcare administration, patient intake, or insurance verification is preferred
• One year of related work experience is preferred