Remote Customer Support Specialist
Job Summary
Assisting healthcare providers with technical support and system navigation, the full-time Remote Customer Support Specialist will provide support via phone, email, and tickets while onboarding new providers and maintaining accurate records in a 100% remote environment.
Key responsibilities
- Provide support via phone, email, and ticketing systems
- Troubleshoot technical issues and escalate as necessary
- Verify credentials and onboard new healthcare providers
Required qualifications
- Bachelor's degree
- U.S. Citizen
- Ability to obtain Public Trust Clearance
- Background check and fingerprinting required
COMPLETE JOB DESCRIPTION
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