Remote Customer Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Thu, Aug 15, 2019

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Education Level: Some College

Additional Information: Benefits Available

Job Summary

A technology company needs applicants for an opening for a Remote Customer Support Specialist.

Core Responsibilities of this position include:

  • Answering customer live chats, emails and phone calls
  • Providing customer feedback and data to internal teams
  • Maintaining detailed product knowledge to support sales

Position Requirements Include:

  • Bachelor’s degree or an anticipated graduation date within the next year
  • Experience working remotely
  • Enjoys teaching others and explaining technical concepts
  • Ability to write internal documentation and tutorials
  • Ability to provide customer service through casual, unscripted conversations