Job Summary
A technology company needs applicants for an opening for a Remote Customer Support Specialist.
Core Responsibilities of this position include:
- Answering customer live chats, emails and phone calls
- Providing customer feedback and data to internal teams
- Maintaining detailed product knowledge to support sales
Position Requirements Include:
- Bachelor’s degree or an anticipated graduation date within the next year
- Experience working remotely
- Enjoys teaching others and explaining technical concepts
- Ability to write internal documentation and tutorials
- Ability to provide customer service through casual, unscripted conversations
