Remote Customer Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Aug 19, 2019

This job expires in 0 days

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A business process software company needs applicants for an opening for a Remote Customer Support Specialist.

Must be able to:

  • Respond to email, live chat and phone inquiries from existing customers and prospects
  • Advise customers on the best way to use the software to meet their needs
  • Track customer interactions in CRM system

Skills and Requirements Include:

  • Strong English communication skills – both verbal and written
  • Strong technical ability
  • Attention to detail
  • Customer-centric outlook