Job Summary
A business process software company needs applicants for an opening for a Remote Customer Support Specialist.
Must be able to:
- Respond to email, live chat and phone inquiries from existing customers and prospects
- Advise customers on the best way to use the software to meet their needs
- Track customer interactions in CRM system
Skills and Requirements Include:
- Strong English communication skills – both verbal and written
- Strong technical ability
- Attention to detail
- Customer-centric outlook