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Remote Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Dec 16, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company has a current position open for a Remote Customer Support Specialist.

Core Responsibilities Include:

  • Combining technical expertise with customer service to resolve questions and issues
  • Communicating clearly in writing to both technical and non-technical people
  • Documenting and building new tools to improve support flows

Required Skills:

  • Experience in a similar role at another B2B or B2C software company
  • Excellent customer service skills
  • Self-driven, great at running with ideas and executing them independently

COMPLETE JOB DESCRIPTION

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