Remote Customer Support Specialist

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Feb 23, 2021

This job expires in: 26 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A real estate technology company is filling a position for a Remote Customer Support Specialist.

Core Responsibilities Include:

  • Being the first point of inbound contact with customers and real estate agents
  • Educating real estate agents and customers
  • Answering & resolving homeowner and real estate agent questions

Required Skills:

  • Experience speaking with real estate agents
  • Able to become the SME within a product area
  • Handled high volume text, chat, and email with speed and accuracy
  • Proven success working independently
  • Be courageous in building rapport with customers, offering world class service

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