Job Summary
A marketing and growth development firm has a current position open for a Remote Customer Support Specialist.
Core Responsibilities Include:
- Developing expertise in our product and act as a subject matter expert for our customers
- Using strong critical thinking and troubleshooting abilities
- Providing first-tier support by responding to customer queries
Skills and Requirements Include:
- Min. 1- 2 years of experience in a customer support role
- Experience & background in handling HTML/CSS/Javascript
- Have a passion for amazing customer service and going the extra mile
- Excellent written and verbal communication skills.
- Experience working with SaaS Enterprise applications
- Tech-savvy