Remote Customer Support Specialist

This job has been removed

Location: Texas

Compensation: Hourly

Staff Reviewed: Wed, May 05, 2021

This job expires in: 17 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A peer-to-peer online marketplace specializing in RV rentals needs applicants for an opening for a Remote Customer Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Providing world-class experiences by interacting with customers
  • Understanding owners and travelers pain points
  • Using your product expertise to collaborate with and help other teams maintain a high level of customer service at all times

Must meet the following requirements for consideration:

  • A minimum of 3 years in a phone/chat/email support environment
  • Familiar with web-based customer support tools like Zendesk, Slack, Kustomer, Amazon Connect, etc.
  • Flexibility in schedule to support a 24/7 model
  • Great written communication skills
  • Empathy is crucial

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