Job Summary

An educational service provider has a current position open for a Remote Customer Support Specialist.

Must be able to:

• Handle inbound customer support calls and e-mails
• Research required information using available resources
• Document all customer interactions in the appropriate databases

Must meet the following requirements for consideration:

• Excellent time management, project management and organizational skills
• Good problem solving and creative thinking skills and ability to handle numerous details
• Strong interpersonal and written communication skills
• Knack for relationship building over the phone
• Must be able to work in multiple databases and maintain information across multiple systems