Job Summary
A healthcare software company has an open position for a Remote Customer Support Specialist I.
Individual must be able to fulfill the following responsibilities:
- Diagnose, troubleshoot, and resolve application, technical, and hardware issues
- Provide education to customers focused on functionality, features and best practices
Applicants must meet the following qualifications:
- Technical-related Associate degree and/or 2 years of progressive experience within technical service/support role
- Excellent time management, resource organization and priority setting skills
- Proven aptitude for learning complex software/hardware solutions