Job Summary
A digital fundraising platform is seeking a Remote Customer Support Specialist in Chicago.
Individual must be able to fulfill the following responsibilities:
- Reactively resolve customer issues in a timely manner
- Proactively reach out to customers when issues are identified
- Tag and catalog issues appropriately utilizing our internal ticketing tool
Applicants must meet the following qualifications:
- High School Diploma required
- Experience in Customer Service
- Strong Communication Skills
- Positive Attitude